Player Protection 21+ Only

Responsible Gaming at 66ep

At 66ep, we believe that online gambling should always be a source of entertainment — never a source of stress, financial harm, or personal hardship. This page outlines our complete responsible gaming framework: the tools available to you, how to recognise when gambling may be becoming a problem, and where to find help if you need it.

Whether you are playing cricket betting markets, spinning slots, enjoying Colour Game, or placing bets on your favourite PSL side, responsible gaming principles apply equally across every game and product on the 66ep platform. We ask every player — from Karachi to Lahore, Islamabad to Faisalabad — to play with awareness and within their means.

21+
Age Minimum
24/7
Support Available
7
Protection Tools
0
Tolerance for Minors
21+
Strict Age Policy

Gambling is permitted for adults aged 21 and over only. No exceptions.


66ep enforces a strict minimum age of 21 years for all registered players. Every new account must pass KYC identity verification before any withdrawal is processed. Our systems are designed to detect underage registration attempts and act immediately.

  • CNIC or passport age verification required
  • Underage accounts closed with immediate effect
  • Deposits refunded; winnings forfeited
  • Parental controls guidance available on request

What Is Responsible Gaming?

Responsible gaming is a set of practices, habits, and platform tools designed to keep gambling fun, affordable, and within your control. It means betting only what you can genuinely afford to lose — treating it the same way you would budget for a cinema trip or a meal out — and stopping before it ever begins to affect your finances, relationships, or mental health.

For the vast majority of players in Pakistan, gambling on 66ep is a leisure activity — a way to add excitement to a PSL match or an evening of slot play. But for a small number of people, gambling can develop into a compulsive behaviour that is difficult to control without support. Recognising the early signs makes all the difference.

66ep's responsible gaming programme is built around three pillars: Prevention — stopping problems before they start through education and limits; Protection — intervening early when our systems detect concerning patterns; and Support — connecting players who need help with the right resources quickly.

"Gambling should never be used as a way to earn money, escape from problems, or cope with stress. If you ever feel it is becoming more than entertainment, please use our tools or reach out to our support team immediately."
— 66ep Player Welfare Team

Problem Gambling Risk Indicators
Spending beyond your budget High Risk
Chasing losses after a bad session High Risk
Gambling to relieve stress or boredom Medium Risk
Hiding gambling from family members Medium Risk
Thinking about gambling constantly Medium Risk
Setting limits and sticking to them Low Risk
Playing for fun within a fixed budget Low Risk

66ep's Player Protection Tools

Every tool below is available directly from your 66ep account dashboard — no phone call required, no waiting period. Most take effect immediately when you set them.

Deposit Limits

Set a maximum deposit amount per day, per week, or per month in Pakistani Rupees (PKR). Once your limit is reached, 66ep will block any further deposits until the period resets. You can lower your limit instantly — but increasing it requires a 24-hour cooling-off period to protect you from impulsive decisions.

Takes effect immediately
Loss Limits

Define the maximum amount you are comfortable losing in a given period. When your net losses hit this threshold — across all games including cricket betting, slots, and live casino — 66ep will prevent further betting until the period expires. This is one of the most effective tools for protecting your bankroll over time.

Takes effect immediately
Session Time Limits

Set a maximum continuous session duration — from 30 minutes up to 8 hours. When your time is up, 66ep will display a notification and log you out automatically. It is easy to lose track of time when you are in the middle of a live cricket betting market or a slot run, so this tool acts as your built-in safety timer.

Takes effect immediately
Reality Checks

Enable periodic on-screen reminders at intervals of your choice — every 15, 30, or 60 minutes. Each reality check displays how long you have been playing and your net win or loss for the session. This simple nudge helps you stay aware and make conscious decisions rather than playing on autopilot.

Configurable in settings
Cool-Off Periods

Take a voluntary break from 66ep for 24 hours, 48 hours, 1 week, or 1 month without permanently closing your account. During a cool-off period, your account is locked for all gambling activity and you will be removed from all marketing communications. Your account details and balance are preserved for when you return.

Reversible after period ends
Self-Exclusion

Self-exclusion is a serious, longer-term measure for players who feel they need to stop gambling for an extended period. Options range from 6 months to 5 years, or permanently. Once activated, 66ep will close your account, block all re-registration attempts, and remove you from all marketing lists for the duration of the exclusion.

Not reversible during period

Tool Comparison at a Glance

Tool Duration Options Reversible? Takes Effect
Deposit Limit Daily / Weekly / Monthly Increase: 24h delay Immediately (lower) / 24h (higher)
Loss Limit Daily / Weekly / Monthly Increase: 24h delay Immediately (lower) / 24h (higher)
Session Limit 30 min – 8 hours Yes, anytime Next session
Reality Check 15 / 30 / 60 min intervals Yes, anytime Immediately
Cool-Off Period 24h / 48h / 1 week / 1 month After period ends only Immediately
Self-Exclusion 6 months / 1 yr / 2 yr / 5 yr / Permanent No — not reversible Immediately

Is Your Gambling Under Control?

The questions below are adapted from internationally recognised problem gambling screening tools used by responsible gaming organisations worldwide. Answer them honestly — not for us, but for yourself. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of 66ep's protection tools or reach out to our player welfare team.

1
Do you sometimes feel restless or irritable when you try to cut down on your gambling?
2
Have you ever tried to win back money you have lost by placing more bets — what is known as "chasing losses"?
3
Have you ever borrowed money or sold something to fund your gambling?
4
Do you ever gamble to escape from problems or to relieve feelings of anxiety, loneliness, or depression?
5
Have family members, friends, or colleagues ever commented negatively on your gambling habits?
6
Have you ever felt the need to gamble with larger and larger amounts of money in order to get the same level of excitement?
7
Have you ever lied to family members or others about the amount of time or money you spend gambling?

If you answered "yes" to 3 or more questions: This does not mean you have a gambling disorder — but it is a signal worth taking seriously. Please explore our self-exclusion or cool-off options, or contact our support team. Early action is always better than waiting.

Setting Up Self-Exclusion on 66ep

1
Log In to Your 66ep Account

Visit 66ep Login and sign in with your registered email or mobile number and password. Make sure you are accessing the platform from a secure, private device.

2
Navigate to Responsible Gaming Settings

From your account dashboard, click on your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu.

3
Choose Your Tool or Exclusion Period

Select the specific tool you want — deposit limit, cool-off period, or self-exclusion. For self-exclusion, choose your desired duration from the options presented.

4
Confirm Your Decision

You will be asked to confirm your selection. For self-exclusion specifically, a confirmation email will be sent to your registered address, and your account will be locked within minutes of confirmation.

5
Contact Support if You Need Assistance

If you are having difficulty accessing the settings or need help activating a tool urgently, our 24/7 support team can action a self-exclusion on your behalf immediately — email [email protected] with the subject line "Self-Exclusion Request".

Alternative path: If you are unable to access your account for any reason and need self-exclusion applied urgently, contact [email protected] directly. Provide your registered username or email. Our player welfare team will activate the exclusion without requiring you to log in.

Keeping Minors Safe & Away

66ep enforces a strict minimum age of 21 years for all players. This is non-negotiable. We use a combination of automated age checks at registration and mandatory KYC document verification before any withdrawal is processed. Any account found to belong to a person under 21 is closed immediately, deposits are returned, and winnings are forfeited.

If you are a parent or guardian, we recommend taking the following steps to prevent underage gambling on shared devices and network connections:

  • Use device-level parental controls and PIN-lock your home screen on shared phones or tablets.
  • Enable website filtering on your home internet router to block gambling-related domains.
  • Keep your 66ep login credentials private — do not share your username or password with anyone, including family members.
  • Have open conversations with children and teenagers about the risks of gambling and the legal age requirement.
  • If you believe a minor has registered a 66ep account, contact us immediately at [email protected].
CNIC Verification

Every player must submit a valid Pakistani CNIC or passport scan. Date of birth is cross-checked against the declared age on registration. No verification = no withdrawal.

Automated Registration Screening

Our systems flag registrations where declared age appears inconsistent with other account signals, triggering an enhanced manual review before the account is activated.

Zero Tolerance Policy

Underage accounts are permanently banned. Any associated payment method or device is flagged to prevent re-registration. The matter may be referred to relevant child protection authorities.

Responsible Gaming FAQs

No. Self-exclusion on 66ep is a firm commitment designed to protect you. Once activated, it cannot be reversed for the duration you have chosen. This is intentional — the effectiveness of self-exclusion as a responsible gaming tool depends on it being a stable, non-reversible boundary. If you selected a time-limited exclusion (e.g., 6 months), your account will remain locked until that period expires, after which you will receive a communication about re-activating your account — with an additional cooling-off check built in.

Any remaining real-money balance in your 66ep account at the time of self-exclusion is fully protected. You can request a withdrawal of your balance via the standard withdrawal process — or contact our support team who will process the withdrawal on your behalf. Bonus funds that have not met wagering requirements will be forfeited upon self-exclusion, in line with our bonus terms.

Reductions to your deposit limit take effect immediately — the moment you confirm the change in your account settings. You cannot deposit more than the new lower limit from that point onwards. Increases to your deposit limit, however, are subject to a mandatory 24-hour cooling-off delay before they take effect. This delay is a deliberate consumer protection measure — it gives you time to reconsider whether increasing your limit is the right decision for you.

Yes. 66ep's player welfare systems monitor for behavioural patterns associated with problem gambling — such as rapidly increasing bet sizes, frequent late-night sessions, repeated deposits shortly after losses, and significant changes in play frequency. If our systems flag your account, a member of our player welfare team may reach out via email to check in with you and make you aware of the responsible gaming tools available. This is not punitive — it is a welfare check done in your best interest.

No — they are different tools designed for different situations. A cool-off period is a shorter, temporary break (24 hours up to 1 month) for players who want to pause gambling without permanently closing their account. It is ideal if you feel you need a breather but do not believe you have a serious gambling problem. Self-exclusion is a longer-term, more serious commitment (6 months to permanent) for players who feel they cannot control their gambling and need a firm, enforced boundary. If you are unsure which is right for you, our support team can help you decide.

In limited circumstances, yes. If a family member or close carer is genuinely concerned about a player's gambling and contacts our support team at [email protected], we will handle the request with sensitivity and confidentiality. We will need sufficient identifying information about the account holder to locate the account. Where we cannot independently verify the concern, we will contact the account holder directly. The welfare of our players is our first priority in all such situations.

You Are Not Alone — Help Is Available

If gambling has become a problem for you or someone you care about, the following organisations provide free, confidential support. 66ep actively encourages players to reach out — seeking help is a sign of strength, not weakness.

Umang Helpline — Pakistan

Pakistan's national mental health helpline provides free telephone counselling and support for individuals dealing with anxiety, depression, addiction, and gambling-related stress. Available in Urdu and English.

0317-4288665 (Plain text — not a clickable link)

Gamblers Anonymous

An international fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem with compulsive gambling. Meetings are available online and in multiple languages.

Search "Gamblers Anonymous Pakistan" to find your nearest meeting or online group.

66ep Player Welfare Team

Our in-house player welfare team is available 24 hours a day, 7 days a week. Whether you need help activating a limit, want to talk through your options, or need urgent self-exclusion applied to your account, we are here for you with no judgement.

[email protected] Subject: "Player Welfare — I Need Help"

Important Reminder: Gambling carries financial risk. Never gamble with money you cannot afford to lose. Never borrow money to gamble. Never use gambling as a way to solve financial problems — this almost always makes the situation worse. If you are in financial difficulty, please seek advice from a qualified financial counsellor before continuing to gamble.

Enjoy 66ep Responsibly — On Your Terms

66ep is Pakistan's premier online gambling platform — and we want you to enjoy every session of cricket betting, slots, Colour Game, and live casino on your own terms, within your own limits. Set your limits today, play with confidence, and remember: the best gaming session is always one you are in control of.

21+
Gambling is for adults aged 21 and over only. Please play responsibly. If gambling causes you concern, visit our Responsible Gaming page.
Deposit Limits
Set in your dashboard
Cool-Off Periods
Pause anytime
Self-Exclusion
Up to permanent
24/7 Support
Always here for you